Annie Harper has a PhD from Yale University in cultural anthropology. She conducts research on how vulnerable populations, particularly low income people with mental illness, cope with poverty and financial difficulties, and how to support them in this area. She is particularly interested in understanding how the financial services and retail industries could better serve low income people generally, and people with mental illness in particular. She is committed to combining rigorous research with practical work that makes a difference now, to which end she works closely with the City of New Haven and the broader community’s efforts to provide support to low income residents struggling with financial difficulties. She is originally from the UK, but has lived for many years in New Haven with her husband, who is originally from Pakistan, and their three children.